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MedAire App Assists with In-Flight Medical Response

June 03, 2020

MedAire App Assists with In-Flight Medical Response

MedAire has announced the launch of its medical event assessment app.

   The app helps expedite time to care for passengers experiencing medical issues during flight, allowing crew to easily capture important diagnostic information and transmit it to MedAire’s medical advisory service, MedLink, for expert advice and assistance. The app was developed to help crew accurately gather necessary information—such as chief medical complaint, vital signs, symptoms, and medical history from the ill passenger. The information can then be seamlessly shared with the ground-based medical team at MedAire’s MedLink centre. In addition, the app provides detailed guidance for the crewmember on next steps for the most common—and serious—types of events that occur during flight. Guidance may include obtaining the onboard medical kit, providing oxygen, or donning personal precaution equipment (PPE).
   The new app complements the holistic approach to medical risk mitigation services offered by MedAire to help to support passenger confidence when flying. These include Covid-19/ Contagious Disease Health Screening for passengers and crew; medical advice and assistance for in flight medical issues; and cabin crew medical training. Airlines incorporating the app with their MedAire MedLink service receive: intuitive, guided patient assessment instructions for crew to expedite care based on type of medical event; enhanced passenger and crew confidence in the ability for the carrier to respond to in-flight medical events; and improved communications. The app provides the ability to communicate directly from the cabin via handheld device to MedAire’s MedLink doctors. The new app is available as part of MedAire’s MedLink medical advisory service for in-flight medical events.
    —Please visit https://www.medaire.com/about/news-centre/press-release-detail/2020/06/03/new-app-assists-during-in-flight-events to read the full press release.