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Mayo Clinic Seeks to Lessen Vaccine Hesitancy

March 25, 2021

Mayo Clinic Seeks to Lessen Vaccine Hesitancy

Mayo Clinic researchers are addressing the issue of COVID-19 vaccine hesitancy with an answer to the question of how do health care providers address vaccine hesitancy when it’s critical for the greater good that enough of the population is vaccinated to reach herd immunity?

To Greg Poland, M.D., an infectious diseases expert and head of Mayo Clinic’s Vaccine Research Group, the answer comes down to one word: listening. Dr. Poland and colleagues wrote a recent editorial in the scientific journal Vaccine suggesting that health care providers try to understand why their patients are reluctant. They suggest using the human-centered design method, where the health expert “seeks to empathize with and understand peoples’ unspoken and often unrealized motivations” to create a solution founded in the patient’s specific values. To do this, the authors designed a tool which asks for patients’ values and concerns, along with who and what are major, moderate, and minor influences. Then the provider plots these influences and asks how these influences make the patient feel, and how they affect his or her choice. This can help providers embrace each patient’s thought process rather than dismiss it. The tool is intended to be used multiple times, if necessary, with an individual patient in order to demonstrate how beliefs can change over time.
   —Please visit https://advancingthescience.mayo.edu/2021/03/18/experts-propose-shared-decision-making-to-decrease-
covid-19-vaccine-hesitancy/
to read the press release.